Customer Service Executive Mandarin

Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.

* To exceed customers expectation in terms of customer service & accurate information.

* Work in a team to achieve the required KPI elements and SLA.

Requirements:

* Candidate must possess at least a SPM..

* Minimum 1 year of working experience in the service industry will be an added advantage for this position.

* Fresh graduates who are interested to start their career in a call center are also encouraged to apply – Full Training Provided

* Applicant must be willing to work on Monday to Friday 9AM to 6PM.

* Each shift consists of 9 working hours and inclusive of 1 hour lunch for rest.

* Applicant must be willing to work in Ara Damansara, Selangor