Job Responsibility - Interact with customers to provide information in response to inquiries about products & services.
- Process customer orders and complete activations in an accurate and timely manner, including verifying customerâs P.O. against Quotation.
- Perform initial checking on customer supplied items for eg. Artwork, film, sample, etc.
- Preparing docket to production (Issuing of Job Sheet, Packing Label, Part No Label )
- Monitor delivery timeliness & issuance of Delivery Note upon delivery
- Feedback and update sales team on customerâs requirement, production and delivery status whenever necessary.
- Assist in administration duties of Sales & Marketing Department.
- Ensure all activities are performed in a proper and professional manner according to company standards.
- Ensure that all important records are documented as per ISO 9001:2000 requirement.
- Perform other job related duties as assigned.
Job Requirements - Diploma or Degree in Business Administration / Marketing.
- Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
- Possess good telephone etiquette with a smiley voice.
- Knowledge in handling basic computer (Microsoft Excel/Word etc).
- Good communication and interpersonal skills.
- Ability to multi-task, prioritise and manage time effectively
- Social media savvy
Job Benifits - Annual leave and sick leave
- Bonus
- KWSP and SOCSO
- Medical claim
- 5 Working Days
Customer Service, Time Management, Billing, Interpersonal Skills, Telephone etiquette, Microsoft Word, Microsoft Excel, Communication, Social Media, Telemarketing
Bagaimana untuk sampai ke sana?
Makluman kerja e-mel anda kini aktif!