Customer Service Officer

icon building Syarikat : Brilliant World Holdings Sdn Bhd
icon briefcase Jenis Pekerjaan : Sepenuh Masa
icon geo-alt Selangor

Bilangan Pemohon

 : 

000+

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Penerangan Pekerjaan - Customer Service Officer

Job Responsibility CUSTOMER SERVICES /ADMIN
  • Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customer's problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints or comments as well as action taken.
  • Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
  • Enhance and improve current process.
  • Ensuring customer satisfaction with clients
  • Following process and procedure of the company.
HR ADMIN
  • Assist in the recruitment process and on board documents for new hires.
  • Sourcing and updating recruitment
  • Assist manager(s) in full spectrum of HR activities/ a specific HR function.
  • To maintain proper filling and documentation
  • Oversee office administrative matter, office supplier, stationery and office maintenance.
  • Able to work independently under pressure.
  • Perform any ad-hoc as assigned by the company
  • Coordinate recruitment functions which include sourcing, advertisement, screening and conducting interviews.
Job Requirements
  • Minimum Diploma or higher.
  • Fluent in Bahasa Malaysia.
  • Preferably with outspoken personality.
  • Presentable outlook and personality.
  • With Customer Service experience is added advantage.
  • Strong communication, presentation and interpersonal skills and abilities
  • Fresh graduate is encourage to apply too.
  • Computer literate in Microsoft Office (Word, Excel, Power Point)
Job Benifits
  • EPF, SOCSO included
  • Min 12 Days Annual Leave per year
Customer Service, Microsoft Office, Hr, Communication, Recruitment, Interpersonal Skills
Original job Customer Service Officer posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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