CUSTOMER SERVICE REPRESENTATIVE

Job Scope

• Serve as single point of contact for internal partners and external clients interacting with key teams to identify and resolve issues.
• Ensures customer inquiries are answered in an efficient and timely manner maintaining compliance with departmental standards.
• Conduct necessary analyses to address customers issues and provide regular updates to the customers.
• Develop and maintain customer portfolio through regular calls and face to face interaction as needed.

What we want:

• Ideal candidates: proactive empathetic problemsolvers
• Responsibilities: provide support resolve issues ensure customer satisfaction
• Full training and growth opportunities provided