Customer Service Team Lead

• Manages a team of associates responsible for the “Order to Cash” process, via phone, email and e-commerce

• Collaborates with customers, sales, operations and supply chain to ensure accurate and timely information is provided in response to all customer inquiries.

• Partners with sales and customer service representatives to satisfy customer needs

• Serves as the point person for complex inquiries and escalations

• Ensures Pall’s policies and procedures are current and executed to compliantly meet requirements

• Coaches/mentors associates in their career development.

• Communicates Pall’s vision and leads by example

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit .

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.