Event Client Servicing Executive

Jenis Pekerjaan : Sepenuh Masa

Bilangan Pemohon

000+

Pekerjaan ini tidak lagi menerima permohonan.

Penerangan Pekerjaan - Event Client Servicing Executive

Job Responsibility Client Relationship Management

Build and maintain strong relationships with clients, understanding their needs and preferences.
Communicate effectively with clients to gather requirements, provide updates, and address any concerns.

Event Planning And Coordination

Collaborate with internal teams, including event planners, vendors, and production staff, to develop comprehensive event plans.
Ensure that all aspects of events, such as venue selection, catering, logistics, and audiovisual requirements, are well-coordinated and executed.

Budget Management

Assist in the development of event budgets, ensuring that expenses are accurately estimated and managed throughout the planning process.
Monitor expenses and reconcile invoices to ensure they align with the approved budget.

Problem Solving

Anticipate potential challenges or issues during the planning and execution of events and develop contingency plans to address them.
Resolve any client concerns or issues promptly and effectively to ensure a positive experience.

Quality Assurance

Conduct thorough quality checks to ensure that all aspects of events meet or exceed client expectations.
Solicit feedback from clients and internal stakeholders to continuously improve processes and service quality.

Post-Event Evaluation

Evaluate the success of events by analyzing attendee feedback, performance metrics, and client satisfaction.
Identify areas for improvement and provide recommendations for future events.

Job Requirements

Bachelor's degree in event management, hospitality, business administration, or related field.
Proven experience in event planning, client servicing, or related roles.
Excellent communication, negotiation, and interpersonal skills.
Attention to detail and a focus on delivering high-quality results.
Proficiency in Microsoft Office suite and event management software.
Ability to thrive in a fast-paced, deadline-driven environment.
Flexibility to work evenings, weekends, and travel as needed for events.

Job Benifits