Global IT Support Engineer IT Service Provider - Hiring Fast

We are looking for an energetic Global IT Support Engineer IT Service Provider to join our awesome team at Agensi Pekerjaan BTC Sdn Bhd in Kuala Lumpur.
Growing your career as a Full Time Global IT Support Engineer IT Service Provider is an incredible opportunity to develop competitive skills.
If you are strong in people management, leadership and have the right mindset for the job, then apply for the position of Global IT Support Engineer IT Service Provider at Agensi Pekerjaan BTC Sdn Bhd today!

Open Position: Global IT Support Engineer (IT Service Provider)

An IT service provider is currently Global IT Support Engineer to join them in their Kuala Lumpur office.

Key responsibilities include:

Holds a bachelor s Degree in any related field.

Part of a team maintaining a 24x7 Global Support Services working on incident and problem resolutions from live chats, phone calls, emails, and the company proactive monitoring system.

Proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching SLA.

Identify, analyze, diagnose and resolve incidents and requests.

Having Network Certifications such as CCNA, CCNP or etc would be an added advantage.

Good verbal and written communication skills.

If you are interested, please send your CV to for a confidential discussion.

Visit today.

Please take note that only shortlisted candidates will be notified.

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Requirement

Benefits of working as a Global IT Support Engineer IT Service Provider in Kuala Lumpur:

● Learning opportunities
● Company offers career progression opportunities
● Advantageous package