Guest Service Assistant

Strategically located in the heart of Cyberjaya, Hotel Primera Suite, a member of the Prima Group of Companies provides 67 rooms and suites spread over 6 floors with modern comforts of high-speed wifi access, cable TV, non-smoking rooms, kitchenette and mini bar. Hotel Primera Suite has a fully equipped meeting room and our ballroom can accommodate up to 200 pax. As a Guest Services team, you will be expected to provide a warm, friendly and memorable welcome to our guests and ensure that their needs and expectations are met throughout their stay with us. You will provide support in all guest service-related functions and will be expected to keep up to date with information about services from accommodation to food and beverage as well as maintaining an up-to-date knowledge of our facilities, pricing and promotions in order to advise guests accordingly. [Apply now at

; JOB REQUIREMENTS:

• Previous experience within the hotel, leisure, or hospitality industry
• Good telephone manners and IT Skills
• High standard of personal presentation This job description is not all-inclusive and is intended as an outline of the responsibilities and requirements of the role. The role and duties will evolve as the development expands and other duties may be required to meet the on-going needs of the company.
• Excellent communication and interpersonal skills with a confident and outgoing personality and an ability to interact with people at all levels
• Ability to take initiative and a practical approach to problem-solving
• Passion for delivering exceptional guest service
• Courteous and pleasant attitude toward guests and colleagues
• Ability to work as part of a team
• Good attention to detail
• Ability to work under pressure and juggle competing priorities in a busy, fast paced and challenging environment with minimum supervision
• Positive and flexible approach to work (weekend and shift work will be required)