Manager - Digital Planning

• Transform traditional business platform to digital business platform.
• To initiate new ideas for improvements in business processes as well as operational system for efficiency and effectiveness in the entire process.
• To lead and drive digital project management activities and timeline planning with internal or external parties to organize the various components needed to initiate, run and conclude major projects.
• Frequent conduct Fintech market research on digital technology, propose and implement applicable solutions/features to the Company.
• Act as the owner of digital business platform (AEON Web, Mobile App, Wallet and any digital business platforms) to create and maintain the digital business platform through collaboration/coordination with respective stakeholders.
• To measure and monitor on the digital business platform performance and liaise with respective business units for the digital platform improvement and growth.
• Refinement of policies and procedures, system enhancements, rules and regulations to support overall strategic direction
• Responsible to innovate and develop new improve features in functional system requirement.
• To lead the digital channel process/operation improvement that provides expertise and serve as an internal consultant to Business Units specialising in improving customers experiences.
• Provide support to external and internal stakeholders in regards to functional system.

; JOB REQUIREMENTS:

• Bachelor’s degree in Marketing, Bachelor degree in Marketing, Communications, Business, and Arts, Social Science or other related creative discipline required.
• Min 5 years of experience in Digital Planning or equivalent.
• Adapt at building and leading strong, happy and productive team environments, internally and externally, across varied stakeholder teams.
• Ability to work and thrive in a self-starter, fast-paced and changing environment.
• An outstanding creative sense, with exceptional attention to detail.
• Self-motivated, ability to multi-task and meet deadlines.
• Ability to provide efficient, timely and reliable customer service to both internal and external customers.