Outlet Manager - NEW BAR CONCEPT

Required Skills/Abilities:

• Strong supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent time management skills.
• Excellent organizational skills and attention to detail.
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The Olive Tree Group is a dynamic organization that has presences in the form of f ine-dining restaurants, bars and bistro throughout Malaysia. Founded and driven by restaurant entrepreneur Leslie Gomez, the group established in 2003 now owns and operates 26 high performing restaurants and bars with exciting projects under development. Armed with a formidable team of well experienced professionals, our objective is to present diverse lineup of premium restaurants and bars providing top notch culinary innovation and sincerity services.

Supervisory Responsibilities:

• Hires and trains restaurant staff
• Organizes and oversees the staff schedules.
• Conducts timely and constructive performance evaluations.
• Handles discipline and termination of employees in accordance with restaurant policy.

Duties/Responsibilities:

• Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts a daily inspection of the restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance; schedules for service.
• Collaborates with chefs to develop appetizing menus.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation requested by the regional manager.
• Performs other duties as assigned