Account Support Officer - Work from home

Job Description:

We are looking for a dynamic and energetic Account Support Officer to join our team at Petronas. This is a full-time, work from home position based in Malacca City, Melaka, MY. As an Associate Level Account Support Officer, you will be responsible for providing support to our account management team and assisting with various administrative tasks to ensure the smooth operation of the department.

Responsibilities: - Assist account managers with day-to-day tasks such as data entry, report generation, and client communication - Prepare and maintain account documents and records - Analyze client account information and assist in identifying opportunities for growth - Collaborate with internal teams to provide support and ensure client satisfaction - Monitor account activity and track progress towards KPIs - Assist in developing strategies to improve customer retention and increase revenue - Provide creative solutions to client issues and challenges - Perform other duties as assigned by management

Requirements: - 2 years of experience in a similar role - Energetic and adaptable personality - Strong analytical skills and creativity - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office suite - High attention to detail and organizational skills - Bachelor's degree in Business, Finance, or related field preferred

Benefits: - Retirement plan - Dental insurance - Company equipment provided for remote work

Working Environment: At Petronas, we strive to cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We value innovation, creativity, and collaboration, and provide a supportive and flexible work environment for our team members to thrive.

Deadline to Apply: Please submit your application by May 8, 2024.

Equal Opportunity Statement: Petronas is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.