Call Center Assistant - Work from home

Job Description:

The Genting Group is seeking a passionate and independent Call Center Assistant to work from home in Johor Bahru, MY. As an Entry Level position, no prior experience is required. The ideal candidate will possess excellent planning and persuasion skills to excel in this role.

Responsibilities: - Handle inbound and outbound calls from customers - Provide exceptional customer service and support - Assist customers with inquiries, issues, and concerns - Maintain a high level of professionalism at all times - Follow company guidelines and protocols for customer interactions - Collaborate with team members and supervisors to ensure customer satisfaction - Meet key performance indicators and targets set by the company

Requirements: - Excellent communication skills - Strong attention to detail - Ability to work independently and in a team environment - Passion for customer service - Proficient in using computers and technology - Must have a quiet workspace at home to handle calls effectively

Benefits: - Paid sick leave - Free food - Profit sharing opportunities - Work in a meaningful mission-driven environment

Equal Opportunity Statement: The Genting Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We welcome all qualified candidates to apply for this position.

Application Deadline: May 31, 2024

Join our team and make a difference from the comfort of your own home as a Call Center Assistant with the Genting Group!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.