Client Relations Specialist

Job description:

As a Client Relations Specialist at Sapura Energy Berhad in George Town, Penang, your primary responsibility will be to build and maintain strong relationships with clients to ensure customer satisfaction and loyalty. You will act as the main point of contact for clients, addressing their inquiries and concerns in a timely and professional manner.

Responsibilities: - Establish and maintain positive relationships with clients through regular communication and follow-up - Understand clients' needs and preferences to provide tailored solutions and recommendations - Work closely with the sales team to onboard new clients and facilitate the onboarding process - Monitor client feedback and address any issues or complaints promptly - Collaborate with internal teams to ensure that client requests are handled efficiently and effectively - Develop and implement strategies to enhance client retention and loyalty - Prepare reports and presentations on client performance and feedback for management review

Requirements: - Bachelor's degree in business administration, marketing, or a related field - 1 year of experience in client relations or a similar role - Excellent communication and interpersonal skills - Strong organizational and time-management abilities - Proficiency in Microsoft Office suite - Reliable and motivated with a strong work ethic - Soft skills in strategic planning and negotiation

Benefits: - Free food provided at the office - Profit sharing opportunities - Paid Time Off (PTO) for vacation and sick leave

Working environment: At Sapura Energy Berhad, we believe in cultivating a sense of ownership and responsibility at every level of our organization. You will have the opportunity to take initiative and contribute to the success of our company in a collaborative and supportive work environment.

Equal opportunity statement: Sapura Energy Berhad is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to apply: June 11, 2024

Join our team at Sapura Energy Berhad and make a meaningful impact on our client relations efforts! Apply now.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.