Client Service Manager

Job Description:

We are looking for a dynamic and motivated Client Service Manager to join our team at IJM Corporation Berhad in George Town, Penang, MY. As a Client Service Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and their expectations are exceeded.

Responsibilities: - Serve as the main point of contact for clients, addressing any inquiries or concerns in a timely and professional manner - Develop and maintain strong relationships with key clients to ensure client satisfaction and retention - Collaborate with internal teams to coordinate client projects and deliverables - Monitor client performance and provide regular updates to management - Identify new business opportunities and work towards expanding the client base - Negotiate contracts and agreements with clients to ensure mutual benefit - Provide leadership and mentorship to junior team members

Requirements: - Minimum 5 years of experience in a client-facing role - Bachelor's degree in business, marketing, or related field - Motivated and passionate about client service - Excellent communication and negotiation skills - Proven track record of meeting and exceeding client expectations - Ability to work well under pressure and manage multiple priorities - Strong problem-solving and decision-making skills

Benefits: - Free accommodation - Joining bonus - Life insurance

Working Environment: At IJM Corporation Berhad, we foster an environment where technology is harnessed to drive innovation and efficiency. Our team is dedicated to providing top-notch service to our clients while continuously seeking ways to improve and grow.

Deadline to Apply: 2024-05-06

Equal Opportunity Statement: IJM Corporation Berhad is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. We believe in building a diverse and inclusive workplace where everyone has the opportunity to succeed.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.