Client Service Officer

Job Description:

We are seeking a Client Service Officer to join our team at IHH Healthcare Berhad in Kuala Lumpur, MY. As a Client Service Officer, you will be responsible for building and maintaining strong relationships with clients, ensuring their needs are met and providing excellent customer service. This role requires someone with a high level of energy and adaptability, as well as strong strategic planning and analysis skills.

Responsibilities: - Serve as the primary point of contact for clients, addressing their needs and concerns in a timely and professional manner - Proactively reach out to clients to assess their satisfaction and identify areas for improvement - Collaborate with internal teams to develop and implement strategies to enhance client experience - Analyze client data and feedback to identify trends and opportunities for growth - Provide guidance and support to clients on our products and services - Develop and maintain strong relationships with clients to ensure long-term satisfaction and loyalty - Keep accurate records of client interactions and transactions

Requirements: - 2+ years of experience in a client-facing role - Energetic and adaptable personality traits - Strong strategic planning and analysis skills - Excellent communication and interpersonal skills - Bachelor's degree in Business Administration or related field preferred

Equal Opportunity Statement: IHH Healthcare Berhad is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected for their unique perspectives and contributions.

Benefits: - Profit sharing - Travel & spending expenses - Disability insurance

If you are a motivated and customer-focused individual with a passion for delivering exceptional client service, we would love to hear from you. Apply now to join our dynamic team as a Client Service Officer in Kuala Lumpur, MY. The deadline to apply is June 11, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.