Client Support Specialist - Work from home

Job Description:

UEM Sunrise Berhad is currently seeking a Client Support Specialist to work remotely from home in Johor Bahru, Johor, Malaysia. This is a full-time position with an entry-level seniority, requiring no years of experience. We are looking for individuals who are hardworking, motivated, possess emotional intelligence, and have strong communication skills.

Responsibilities: 1. Act as the first point of contact for clients, addressing their inquiries and concerns in a timely and professional manner. 2. Provide exceptional customer service by resolving issues and answering questions related to UEM Sunrise Berhad's products and services. 3. Develop strong relationships with clients to ensure their satisfaction and loyalty to the company. 4. Collaborate with internal teams to escalate and resolve complex customer issues. 5. Document all client interactions and maintain accurate records in the company's database. 6. Stay current on product updates, industry trends, and best practices to better assist clients.

Requirements: 1. Bachelor's degree in Business Administration, Marketing, or a related field. 2. Excellent written and verbal communication skills in English and Malay. 3. Strong problem-solving abilities and a customer-centric mindset. 4. Ability to work independently and manage time effectively. 5. Proficiency in Microsoft Office Suite and customer relationship management (CRM) software. 6. Prior experience in customer service or client support is a plus.

Benefits: - Paid Time Off (PTO) - Disability insurance - Visa sponsorship

Working Environment: At UEM Sunrise Berhad, we strive for excellence and uphold high standards in all endeavors. We provide a supportive and inclusive work environment where employees are encouraged to learn, grow, and succeed.

Deadline to apply: May 31, 2024

Equal Opportunity Statement: UEM Sunrise Berhad is an equal opportunity employer and welcomes applicants from all backgrounds. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, or disability. All qualified candidates are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.