Remote Customer Care Specialist

salary Salary :

RM3,176 - 4,923 monthly

icon briefcase Jenis Pekerjaan : Sepenuh Masa
icon remote-alt Bekerja dari Rumah

Bilangan Pemohon

 : 

000+

Click to reveal the number of candidates who applied for this job.

🔥 mendesak

✨ Permulaan Segera

icon loader
icon loader
Terbuka hanya untuk calon yang berpangkalan di Malaysia

Pekerjaan ini tidak lagi menerima permohonan.

Tatal ke bawah untuk melihat kerja yang serupa .

Penerangan Pekerjaan - Remote Customer Care Specialist

Job Description:


Hartalega Holdings Berhad is seeking a Remote Customer Care Specialist to join our team in Kuala Lumpur, Malaysia. As a Customer Care Specialist, you will be responsible for providing top-notch customer service to our clients and ensuring their needs are met in a timely and efficient manner.


Responsibilities: 1. Respond to customer inquiries and complaints via phone, email, and chat in a professional and friendly manner. 2. Resolve customer issues quickly and efficiently while providing a high level of customer satisfaction. 3. Communicate with internal teams to escalate and resolve customer concerns. 4. Maintain accurate records of customer interactions and transactions. 5. Provide product information and recommendations to customers. 6. Stay up-to-date on company products and services. 7. Meet and exceed daily, weekly, and monthly targets for customer satisfaction and response times. 8. Collaborate with team members to improve processes and procedures for better customer service.


Requirements: 1. Confident and reliable personality traits. 2. Strong people management and time management skills. 3. Excellent communication and interpersonal skills. 4. Ability to work independently and as part of a team. 5. High school diploma or equivalent. 6. Previous customer service or call center experience is a plus, but not required. 7. Willingness to learn and adapt to new technologies and systems. 8. Must have a quiet and dedicated workspace for remote work.


Benefits: 1. Company-provided equipment for remote work. 2. Travel and spending expenses covered. 3. Parental leave for new parents. 4. Recognition and rewards based on performance and merit.


Equal Opportunity Statement: Hartalega Holdings Berhad is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected status under applicable laws. All qualified candidates are encouraged to apply.


Deadline to apply: May 31, 2024


If you are a confident and reliable individual with a passion for customer service, we want to hear from you! Join our team and help us deliver exceptional customer care to our clients. Apply now and be a part of our growing company.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Jadual kerja

Kerja ini mempunyai jadual kerja berikut:

  • Flexible

Faedah & Faedah

Pekerjaan ini mempunyai faedah berikut:

  • Remote work flexibility
Original job Remote Customer Care Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Terbuka hanya untuk calon yang berpangkalan di Malaysia

Pekerjaan ini tidak lagi menerima permohonan.

Tatal ke bawah untuk melihat kerja yang serupa .

icon no cv required Tiada CV Diperlukan icon fast interview Temuduga Segera melalui Perbualan

Kongsi kerja ini dengan rakan anda

Lihat Perkhidmatan Pelanggan / Perkhidmatan Tetamu serupa pekerjaan Sepenuh Masa yang serupa di bawah

GrabJobs ialah portal pekerjaan no1 di Malaysia, menghubungkan anda dengan beribu-ribu pekerjaan dengan pantas! Cari kerja terbaik di Malaysia, mohon dalam 1 klik dan dapatkan pekerjaan hari ini!

Aplikasi Mudah Alih

Copyright © 2024 Grabjobs Pte.Ltd. All Rights Reserved.