Customer Support Assistant - Work from home

Job Description:

Astro Malaysia Holdings Berhad is seeking a Customer Support Assistant to join our team and work remotely from home in George Town, Penang, Malaysia. This is a full-time entry-level position requiring at least 1 year of relevant experience.

As a Customer Support Assistant, you will be responsible for providing exceptional customer service to our clients. Your duties will include answering customer inquiries via phone, email, and chat, resolving customer complaints and issues, and providing product information and support. You will also be responsible for processing orders, managing customer accounts, and maintaining accurate records of interactions.

Requirements: - Excellent communication skills - Strong problem-solving abilities - Ability to multitask and prioritize tasks effectively - Proficiency in Microsoft Office and customer service software - Driven and motivated personality - Strong decision-making skills - Innovative mindset

Benefits: - Profit sharing opportunities - Visa sponsorship for international applicants - Relocation allowance for candidates relocating to George Town, Penang - Opportunity to work remotely from home

Working Environment: At Astro Malaysia Holdings Berhad, we foster a culture that embraces change and responds resiliently to challenges. You will have the opportunity to collaborate with a diverse and talented team in a dynamic work environment.

Deadline to Apply: July 1, 2024

Equal Opportunity Statement: Astro Malaysia Holdings Berhad is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We welcome applicants from all backgrounds and encourage diversity in our workforce.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.