Remote Live Chat Specialist

PPB Group Berhad is seeking a talented Remote Live Chat Specialist to join our team in Johor Bahru, Johor, MY. This full-time position is at the Associate Level and requires a minimum of 4 years of experience in a similar role.

As a Remote Live Chat Specialist, you will be responsible for providing exceptional customer service through live chat channels. Your duties will include responding to customer inquiries, resolving issues, and providing product information in a timely and professional manner. You will also be responsible for maintaining accurate records of all customer interactions and ensuring customer satisfaction.

To succeed in this role, you must possess the following personality traits: reliability and independence. Additionally, soft skills in project management and adaptability are essential for managing multiple chats simultaneously and adapting to changing customer needs.

This position offers remote work flexibility, company-provided equipment, and opportunities for training and professional development. Our working environment is designed to provide unlimited personal and professional growth opportunities for all team members.

The deadline to apply for this position is July 1, 2024. PPB Group Berhad is an equal opportunity employer and welcomes applicants from all backgrounds.

If you meet the requirements and are looking for a dynamic and challenging opportunity, we encourage you to apply for the Remote Live Chat Specialist position at PPB Group Berhad today.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.