Web Chat Assistant - Work from home

salary Salary :

RM4,606 - 6,512 monthly

icon briefcase Jenis Pekerjaan : Sepenuh Masa
icon remote-alt Bekerja dari Rumah

Bilangan Pemohon

 : 

000+

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Penerangan Pekerjaan - Web Chat Assistant - Work from home

Job Description:


British American Tobacco Malaysia is looking for a passionate and motivated individual to join our team as a Web Chat Assistant. This position is a full-time, work from home opportunity located in Malacca City, Melaka, MY. As an Associate Level position, we require at least 2 years of experience in a similar role.


Responsibilities: - Responding to customer inquiries and concerns via web chat in a timely and professional manner - Providing accurate information and assistance to customers regarding products, services, and promotions - Escalating complex issues to the appropriate department for resolution - Maintaining a high level of customer satisfaction through effective communication and problem-solving skills - Collaborating with other team members to ensure a seamless customer experience - Adhering to company policies and procedures at all times


Requirements: - Excellent written communication skills - Strong attention to detail - Ability to work independently and as part of a team - Adaptability to work in a fast-paced environment - Effective decision-making skills - Proficiency in Microsoft Office applications - High school diploma or equivalent required


Personality traits: - Passionate about customer service - Motivated to exceed customer expectations


Soft skills: - Adaptability to changing priorities - Strong decision-making abilities


Benefits: - Profit sharing opportunities - Employee discounts on company products - Life insurance coverage - Opportunities to give back to the community through corporate social responsibility initiatives


Equal Opportunity Statement: British American Tobacco Malaysia is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


Deadline to apply: 2024-05-24


If you meet the requirements and are interested in joining our team as a Web Chat Assistant, please submit your application by the deadline. We look forward to reviewing your qualifications and potentially welcoming you to our team.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Jadual kerja

Kerja ini mempunyai jadual kerja berikut:

  • Flexible

Faedah & Faedah

Pekerjaan ini mempunyai faedah berikut:

  • Remote work flexibility
Original job Web Chat Assistant - Work from home posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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