Remote Web Chat Representative

Job Description: Sunway Construction Group Berhad is looking for a Remote Web Chat Representative to join our team in Johor Bahru, Johor, MY. This is a full-time entry-level position with no prior experience required.

Responsibilities: - Interact with customers through web chat to provide support, answer inquiries, and resolve any issues - Utilize strong communication skills to effectively convey information and build rapport with customers - Work collaboratively with team members to ensure a seamless customer experience - Adhere to company guidelines and policies while handling customer interactions - Maintain a positive and professional attitude at all times to represent the company's brand effectively

Requirements: - Adaptability to work in a fast-paced and constantly changing environment - Confidence in handling customer inquiries and providing solutions - Strong teamwork skills to collaborate effectively with colleagues - Basic people management skills to handle various customer interactions - Excellent written communication skills to engage customers through web chat

Benefits: - Training and professional development opportunities to enhance skills - Remote work flexibility for a healthy work-life balance - Medical coverage for employee well-being - Employee wellness initiatives to prioritize health and well-being

Equal Opportunity Statement: Sunway Construction Group Berhad is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other characteristic protected by law. All qualified applicants will receive consideration for employment.

Deadline to apply: 2024-05-31

Join our team and make a difference in the lives of our customers with your exceptional communication skills and commitment to excellence as a Remote Web Chat Representative at Sunway Construction Group Berhad.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.