Retail Sales Associate

Brooks Brothers is an American heritage brand that represents classic fashion. Founded in 1818, it is the oldest clothing retailer in the United States. The company has played a significant role in shaping American menswear, introducing many clothing innovations such as ready-made suits, the button-down polo shirt, and the repp tie. Brooks Brothers is known for its high-quality materials, meticulous craftsmanship, and timeless designs. 

While deeply rooted in tradition, Brooks Brothers has also embraced modernity, incorporating contemporary fits and styles into its collections to appeal to a broader audience. The company operates stores worldwide, offering its customers a blend of classic American style with global influences. Despite facing financial challenges and changes in ownership, Brooks Brothers has continued to uphold its legacy as a cornerstone of American fashion.

The Role

JOB RESPONSIBILITIES:

• A brand ambassador and demonstrate in-depth knowledge of the brand and products to the customers
• Provide exemplary quality of customer service, build repeat clientele and maintain customer relationship
• Answer customer enquiries and provide professional feedback according to the brand’s standards
• Maintain an excellent level of the presentation of the shop interiors, the mannequins and the windows
• Assist in daily operations in store

Ideal Profile

• Location available at Johor Premium Outlet (JPO) . 
• Possess good customer service and interpersonal skill.
• Possess good communication skills in both English and Bahasa Malaysia is highly preferred.

What's on Offer?

• Join a well known brand within Retail
• A role that offers a breadth of learning opportunities
• Work in a company with a solid track record of performance