Team Lead - Business Operations

Job Description:

• Lead and oversee a dedicated team to assist the Business Development department consistently.
• Engage in regular discussions with the various internal teams to enhance all Standard Operating Procedures (SOPs) for increased work efficiency.
• Effectively manage all tasks delegated to our team, including:
  1. Pricing Support: Conduct price checks across various platforms to ensure our products maintain a competitive edge. Also, provide ad hoc pricing assistance.
  2. Marketing Support: Assist the Marketing Solutions team throughout the contract endorsement, package booking, invoice billing, payment reminder, and order closure processes. Additionally, offer ad hoc support to the marketing team.
  3. Campaign Support: Aid the Business Development team in providing services to sellers, such as Mass Upload and Voucher Creation. Additionally, provide ad hoc support during campaign days.

Requirements:

• A Bachelor's Degree in any field, with work experience in managing a team and business operations background
• Result-oriented, self-driven, positive attitude and team player striving for team success
• Flexible and open-minded with good service mind with the ability to handle customer's complaint and inquiry
• Analytical and able to generate meaningful and actionable analysis Strong logical thinking and problem-solving skills

Team Management, Business Operations, Logical Thinking, Analytical, Problem-solving, Marketing Support