Telesales Executive

Job scope:
• Conduct outbound calls / drop off calls to potential DAX from provided leads or databases.
• Present, promote, and sell products/services using solid arguments to prospective customers.
• Establish, develop, and maintain positive business and customer relationships.
• Achieve and exceed sales targets and KPIs on a weekly and monthly basis. (to be adjust accordingly)
• Keep accurate records of calls, sales, and prospect interactions using Gsheets.
• Provide feedback and input on product/service improvement based on customer interactions. (to handling and share complaints / enquiries with teams)
• Strong understanding of financial products, markets, and industry regulations.
• Excellent communication, negotiation, and persuasion skills.
• Ability to explain complex financial information in a clear and understandable manner Job requirements:
• Preferably applicants with sales/telesales/call centre/customer service experience
• Fresh graduates/ Entry level applicants are encouraged to apply
• Preferably candidates specializing in Sales - Telesales/Telemarketing or equivalent
• Bahasa Melayu speaking is a MUST and have confident speaking in English.
• Excellent interpersonal skills with the ability to communicate with customers at all levels
• Ability to deliver high-quality customer service to external and internal customers
• Able to work in a team
• Have passion in sales and perseverance when face challenges
• Enthusiastic towards achieving target.
• Excellent telephone skills
• Comfortable making cold calls and establishing client relationships via phone.
• Must be a target-oriented, self-starter, and aggressive enough to achieve the defined targets. Telesales, Telemarketing