Customer Experience Relationship Rep - Start Immediately

We are on the lookout for a hardworking Customer Experience Relationship Rep to join our growing team at FedEx in Petaling Jaya.
Growing your career as a Full Time Customer Experience Relationship Rep is an awesome opportunity to develop excellent skills.
If you are strong in communication, cooperation and have the right mindset for the job, then apply for the position of Customer Experience Relationship Rep at FedEx today!

Customer Experience Relationship Rep - FedEx - 1034897161 | JobStreet JobStreet Login For employers Job search MyJobStreet Company profiles Career advice New

Customer Experience Relationship Rep

FedEx Petaling Jaya Posted 6 hours ago Apply Now Apply Now

Customer Experience Relationship Rep

FedEx Apply Now

Job Description

Customer Support; Customer Management; Quality Assurance & Support; Bookings; Inquiry; Service Recovery; Complaint Handling; Complicated Case Management; Claims Handling; Cross-functions alignment and coordination for problem resolution; Escalated Issue Resolution; Tracking; Customer Ownership Group Support; Lead -- International claims; New Hire Onboarding; case by case root cause analysis for complaints handling; Customer Ownership Group Lead

Education: Secondary education or equivalent
Experience: Two (2) years of work experience in customer service and interaction

At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce.

What can you expect as a FedEx team member?

• Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
• Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

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Additional Information

Career Level Not Specified Qualification Not Specified Job Specializations Hotel/Restaurant , Hotel/Tourism

Company Overview

The Company At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. The Right People...
It’s more than just lip service when we say we live to deliver. “We are one of the Best Employers” and “Most Admired Global Companies” because of our commitment to service, people and communities. As FedEx has grown into a global company, a culture has developed that respects diversity and tries to develop the fullest potential of employees within FedEx. Management understands that FedEx will only continue to be successful with the dedicated employee. This is core to our philosophy of People - Service - Profit. Our Culture We believe in making every FedEx experience outstanding—for the customer and for our team members.

Additional Company Information

Registration No. 207528-U Company Size 1001 - 2000 Employees Average Processing Time 24 days Industry Transportation / Logistics Benefits & Others Dental, Education support, Medical, Business Casual, Different department will have different working hours More jobs from this employer

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Benefits of working as a Customer Experience Relationship Rep in Petaling Jaya:

● Excellent benefits
● Opportunities to grow
● Competitive salary