Operations Manager

Shangri-La, Kuala Lumpur Be part of our Shangri-La family Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East. Based in Hong Kong, we are expanding globally with developments under way throughout Asia, the Middle East and Africa. With our extensive footprint in Asia and in key cities worldwide, we offer global exposure, exciting career prospects and opportunities in hospitality, F&B, real estate, technology, marketing, design, business development, finance, project management, and many other areas. Shangri-La Kuala Lumpur is perfectly situated in the heart of the city, to explore and discover well-known attractions and activities that Kuala Lumpur has to offer. As a premier deluxe hotel with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive city hotel. We are in search of energetic, vibrant and multi-skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the hotel. It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail and the skills to perform. Someone with an attitude to deliver and a passion to delight. Duties: - To assist the EAM / Director of Food & Beverage in the overall administration and operation of the Chinese F&B Division in respective outlets, to maximize revenues and profits. To ensure maintenance of quality standards, staff performance and customer satisfaction. To establish and maintain Shangri-La's position as the leading Chinese restaurant / Banquet location in town. Requirements: -

• Pleasant personality and well groomed.
• Diploma in Food and Beverage / hospitality management or equivalent.
• Minimum 2-3 years' experience as Assistant Manager in an International class hotel capacity.
• To have complete knowledge on the Chinese food / beverage / service available in respective outlets.
• Monitor and ensure smooth operations of the Chinese business division.
• Effective participation in co-ordinating and controlling departments.
• Ability to work positively in a fast-paced environment.
• Due to work pass restriction, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.

Beverage, Service, Operations, Management, chinese food