Restaurant Floor Supervisor

Job Title: Restaurant Floor Supervisor

Overview:
We are seeking a motivated and experienced individual to join our team as a Restaurant Floor Supervisor. As a key member of our restaurant management team, the Floor Supervisor will be responsible for overseeing the smooth operation of the dining area, ensuring exceptional customer service, and supporting the staff in delivering a memorable dining experience to our guests.

Responsibilities:

Supervise the daily operations of the dining area, including seating arrangements, table service, and customer interactions.
Train, mentor, and motivate floor staff to deliver high-quality service and maintain a positive work environment.
Coordinate with the kitchen staff to ensure timely and accurate preparation and delivery of food orders.
Monitor inventory levels of dining supplies, such as tableware, linens, and condiments, and coordinate restocking as needed.
Handle customer inquiries, complaints, and feedback in a professional and courteous manner, striving to resolve any issues promptly and effectively.
Ensure compliance with health and safety regulations and maintain cleanliness and sanitation standards throughout the dining area.
Assist with scheduling, payroll, and other administrative tasks as needed.
Collaborate with management to develop and implement policies, procedures, and initiatives to enhance the overall dining experience and drive business growth.

Requirements:

Previous experience in a supervisory role in the restaurant industry, preferably in a fine dining or upscale establishment.
Excellent interpersonal and communication skills, with the ability to lead and motivate a team.
Strong customer service orientation and the ability to handle difficult situations with tact and diplomacy.
Knowledge of restaurant operations, including food and beverage service, sanitation standards, and health and safety regulations.
Detail-oriented with excellent organizational and multitasking abilities.
Flexibility to work evenings, weekends, and holidays as needed.
Certification in food safety and hygiene is a plus.

Benefits:

Competitive salary
Paid OT

Free Food
Opportunities for advancement

Join our team and be part of a dynamic and rewarding work environment where your skills and contributions are valued and recognized!