Cybersecurity Analyst

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

We advance science so that we all have more time with the people we love.

As a cybersecurity Analyst you would be part of a multicultural and global team focused on Single Sign On (SSO) / Federation and Multifactor authentication, protecting our information and assets from unauthorized access, security risks and cyber attacks.

The Opportunity:

• Provide 2nd and 3rd level support. Operationally manage and support the corresponding SSO, Federation, Reverse Proxy infrastructure, Apache servers and its associated components and applications in a global team based on different regions.
• Promptly respond to customer requests, resolve incidents and implement changes, ensuring a high level of customer engagement and satisfaction.
• Understand, implement and follow relevant concepts of ITIL, GxP and Project Management. These include Request Management, Incident Management, Change Management, Problem Management, Document Management, Qualification and Validation and Project Management.
• Provide customers’ single sign-on experience supporting Federation and Reverse Proxy infrastructure, focus on SAML and OAuth protocols for Ping Identity
• Avoid unauthorized access supporting MultiFactor authentication for PindID vendor
• Responsible for the day to day operational support, performance, tactical lifecycle management and continuous improvement of the respective IT infrastructure.

Who You Are:

• 4-6 years of experience working in a major global organization, preferably in a regulated industry.
• Bachelor’s Degree in computer science, engineering or related discipline or recognition of prior working experience, which is equivalent to industry accredited certification.
• Experience with Ping Identity (Access, Federate, Identity), PingID, PingOne as well as Linux, Apache/Jboss (Middleware) systems would be also desirable.
• Understanding of IAM concepts, protocols, and standards (OAuth, OpenID Connect, SAML, etc.) and experience with IAM solutions like Okta, Auth0, Azure AD, Ping Identity, etc.
• Proficiency in directory services such as LDAP, Active Directory, etc and experience with user provisioning, synchronization, and management.

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

The Roche Services & Solutions as well as People Support Solutions organisations located in Kuala Lumpur provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the APAC region. Today Roche employs altogether around 1100 employees in Malaysia.

Roche is an Equal Opportunity Employer.