Customer Service Executive at Bukit Merah, up to $,

Customer Service Executive at Bukit Merah, up to $3,500

Customer Service Executive at Bukit Merah, up to $3,500

• Ensure a smooth enrolment process for students.
• Familiarize with the academy's programs and offerings.
• Be proactive in reaching out to potential clients and transitioning them into the clientele portfolio.

Knowledge of Service and Product Releases

• Stay updated on the academy's service and product features.
• Communicate new releases to potential and existing clients to showcase the academy's offerings.

Customer Feedback Communication

• Act as a liaison between customers and internal/external stakeholders.
• Gather and relay customer feedback to contribute to the improvement of processes.

Positive and Professional Customer Interaction

• Maintain a positive and empathetic attitude in all customer interactions.
• Handle complaints professionally and efficiently across various platforms.

Inventory Management and Invoicing

• Assist in inventory management processes.
• Handle invoicing matters accurately and efficiently.

Events Management

• Facilitate communication with gymnasts, parents, vendors, and external companies.
• Ensure smooth coordination of events.

Facility Maintenance

• Keep the counter, coach resting area, and studios clean and organized.
• Liaise with the building management team for maintenance and repair matters.

Initiative and Workflow/CRM Improvements

• Take the initiative to propose improvements to existing workflows and CRM systems.
• Work collaboratively with the team to implement enhancements.

Ad-Hoc Duties

• Be flexible to handle any additional tasks assigned.

Period:

• Permanent

Location:

• Bukit Merah

Working Hours:

• 5 days a week:
  • 4 weekdays – 11am to 8pm
  • 1 weekends – 9am to 6pm
• Up to $3,500

Requirements:

• Minimum Diploma with at least 3 years of relevant experience
• Educational background in Sports Management would be an advantage (Diploma/Degree).
• Job requires strong communication skills with solution-based approach and the ability to manage time effectively.
• Proactive approach to problem-solving.
• Maintaining a positive and professional demeanor in all interactions is crucial for providing excellent customer service.
• Additionally, being adaptable and willing to take on various responsibilities will contribute to the overall success of the role
• Motivation to work with people from culturally diverse backgrounds.
• Our core values include approaching life with excitement and sense of adventure, continuous learning, and open mind.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W:

Your application will include the following questions:

Which of the following statements best describes your right to work in Singapore?

What's your expected monthly basic salary?

Success Human Resource Centre Pte Ltd has been in the staffing industry since February 1997 and has achieved a reputation for efficient and personalized good service to cater to the staffing need of the various industries in Singapore. Our wide range of clienteles varies from different industries like banking, manufacturing, hotel, hospital, commercial, shipping and etc.

Product & Services

Success Human Resource Centre Pte Ltd provides staff talents of all categories. We specialise in Temporary and Contract Placement, Permanent Placement, Outsourcing of payroll services, overseas recruitment, etc.

Success Human Resource Centre Pte Ltd specializes in the following:

Accounting

Banking and Finance

Administration

IT

Retail

Secretarial

Logistic

Technical

Hospitality

Food & Beverage

Shipping

Success Human Resource Centre Pte Ltd has been in the staffing industry since February 1997 and has achieved a reputation for efficient and personalized good service to cater to the staffing need of the various industries in Singapore. Our wide range of clienteles varies from different industries like banking, manufacturing, hotel, hospital, commercial, shipping and etc.

Product & Services

Success Human Resource Centre Pte Ltd provides staff talents of all categories. We specialise in Temporary and Contract Placement, Permanent Placement, Outsourcing of payroll services, overseas recruitment, etc.

Success Human Resource Centre Pte Ltd specializes in the following:

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What can I earn as a Customer Service Executive