Hotel Supervisor

icon building Syarikat : Greystone Management Sdn Bhd
icon briefcase Jenis Pekerjaan : Sepenuh Masa
icon geo-alt Petaling Jaya

Bilangan Pemohon

 : 

000+

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Penerangan Pekerjaan - Hotel Supervisor

Job Responsibility
  • Allocate daily tasks to Reservations staff .
  • Review reservation booked daily.
  • Review arrival report daily.
  • Responsible for preparation of occupancy forecast.
  • Responsible for training staff.
  • Responsible for implementation of policies and procedures.
  • Responsible for recording Company/Travel Agent Rates both in system and correspondence file.
  • Knowledgeable in hotel and guest room facilities/services
  • Monitoring Telephone Manner and general performance of reservations staff daily.
  • Ensure special handling of repeats guest and very VIP guest.
  • Observes and ensures that proper telephone manners are maintained at all times
  • Follows up tentative bookings and update reservation status
  • Reviews no-show and cancelled reservations and processes charges according to hotelâs policy
Job Requirements
  • Possess High school diploma or equivalent
  • Fresh graduate are welcome to apply
  • Excellent customer service skills
  • Amazing interpersonal abilities
  • Ability to handle multiple tasks at once
  • Amazing time management skills
  • Experienced in hotel line is preferred
  • Incredibly detail oriented
  • Able to work on weekends
Job Benifits
  • Annual leave
  • Company trip
  • EPF/SOCSO
Customer Service, Detail Oriented, Time Management
Original job Hotel Supervisor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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