Project Office and Governance Specialist

We are now ONE! #CelcomDigi

Celcom and Digi have merged with the aim to create Malaysia's most inspiring telco-tech company, building on two well-loved brands with over six decades of combined strengths in innovation and connecting Malaysians.

This is a key role in driving the Department's mandate & Technology Division's ambitions. He / She is responsible for enabling excellence in the management of Technology portfolio, program and projects, establish a project management approach including processes, templates & tools and adoption of best practices.

Our Purpose : Advancing and Inspiring Society

Our Vision : Malaysia's Top Telco Tech company in 5 years

Our Values :

1. Customer Obsession
2. Performing Relentlessly
3. Stronger Together
4. Responsible and Caring

Our Brand Spirit : Creating a world inspired by you

Leadership Expectation :

• A leader who is able to act strategically to execute CelcomDigi strategies, who is able to have the courage to challenge and be challenged, lead change focusing on integrating the team member quickly in the Mergeco nurturing creativity and innovation, able to develop the team member to achieve Celcom Digi Vision and Purpose.
• You must be Customer Obsessed ie. Keeping customers as our top priorities in everything we do, willing to go the extra mile to resolve customer issues and ensure we deliver the best experience for the customers.
• You are someone who ensures We Perform relentlessly ie. Continue to drive performance and company goals, you are driven by turning decisions into results by raising the bar; simplifying decision making; and delivering on decisions with quality.
• You must integrate the team into Stronger Together ie. Coming together as One team delivering and winning every day, believe in the capabilities of our people and set clear expectations; you guide, coach and support them through continuous feedback; and have trust in them and able to give responsibility to them.
• You maintain a strong sense of Responsible and Caring always ie. you take ownership of your results & the way we conducting business following the Code of Conduct; showing transparency and care always.

Your Responsibilities :

• Establish and maintain a standard set of frameworks, practices, processes and templates for managing projects and programs consistently and efficiently.
• Assist with advising Project Managers and teams on the best use of Project Management disciplines and approaches and act as the first point of contact for any Project Management framework queries.
• Maintain and improve a robust governance process that captures, reports and escalates project status across all measurable project characteristics, informing Technology leadership in a timely manner.
• Manage consolidated view of all Technology projects including milestones/deliverables.
• Perform quality assurance on projects/programs in line with the defined Project Management Framework.
• Track and govern resource utilization for project/program.
• Manage, execute and track procurement processes on behalf of projects.
• Assist Project/Program Manager in tracking the project financial forecast and actual and highlight any discrepancy and anticipated risk.
• Assist Project/Program in developing and maintaining the progress report and various presentation material for management forum.
• Work with the Project/Program team to ensure all project deliverables are timely produced and stored in the designated repository. Support audit with internal and external auditor for Project delivery and control related.
• Support the Project/Program in the areas of project collaboration, communication, training, project tooling, resource management, change control and others as assigned.
• Conduct Project/Program staff onboarding and offboarding activities including physical and system access.

Your Merits :

• Bachelor's degree in any discipline with professional Project Management certification preferred.
• Minimum 3-5+ years of PMO work experience, 5+ years of experience in IT project management preferred.
• Experience in Agile Delivery will be an added advantage.
• Should have experience tracking deliverables and providing accurate and transparent reporting to management including drafting of materials for governance and leadership meetings.
• Strong knowledge of project management methodology including management of high-level and detailed project plans, preferably experience in Microsoft project. Experience in Agile is highly preferred.
• Motivated to maintain project standards and hold project management teams accountable for compliance and reporting requirements.
• Strong issues resolution experience with excellent analytical, conceptual, troubleshooting and problem-solving skills.
• A highly positive, motivate and proactive self-starter who is able to work in a team as well as independently.
• Solid time and take management skills; must be able to take full ownership and responsibility for own workload as well as manage competing and conflicting requirements.
• Passionate about analysing PMO-related issues as well as building and improving existing processes.

Project Management, Analytical, Time Management, Troubleshooting, Process Improvement, Microsoft Project, Problem-solving