Senior Specialist - Business Applications Senior Specialist - Business Applications Shah Alam, , MY,

Senior Specialist - Business Applications

Date: 15 May 2024

Location:Shah Alam, 10, MY, 40150

Company: idsMED

• Manage IT projects, including providing related quotations.
• Document business requirements, model business processes, and identify opportunities for process improvements in agile environments.
• Collaborate with the software development team throughout projects.
• Prepare URS, UAT, user manuals, test scripts, and test cases for users.
• Conduct internal software testing to ensure software capabilities before UAT.
• Work closely with clients, technicians, and managerial staff.
• Manage information technology and computer systems.
• Ensure timely and accurate delivery of technology services to users.
• Liaise with IT Manager for establishing the computer systems budgets and expenditures
• Coordinate with external hardware/infrastructure vendors for services.
• Troubleshoot hardware, software, and network operating system issues.
• Stay informed about the latest hardware and software technologies.
• Conduct orientation and technology training for new users.
• Provide individual training and support upon request.
• Provide recommendations to end users about accessing information and support, adhering to policy guidelines.
• Maintain a current and accurate inventory of technology hardware, software, and resources.
• Ensure compliance with IT and security policies.
• Building and maintaining IT systems and equipment.
• Provide advice on IT solutions and upgrades.
• Perform additional duties as assigned by the immediate superior or management.