Associate - Programme Coordinator

Syarikat : Pricewaterhousecoopers International

Jenis Pekerjaan : Sepenuh Masa

Kuala Lumpur

Bilangan Pemohon

000+

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Penerangan Pekerjaan - Associate - Programme Coordinator

Whether you’ve just graduated or have years of experience, this is a firm where you can learn and grow. It’s the PwC experience that stays with you as you build strong networks and make lasting friendships. Be part of a larger team as we work together, drawing on everyone's knowledge and skills to reimagine the possible. Join PwC today for the experience that stays with you.

Line of Service

Internal Firm Services

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Associate

Job Description & Summary

A career in Learning and Development, within Internal Firm Services, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. You’ll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy. As part of our Operations team within Learning and Development, you’ll help deliver PwC initiatives and execute business goals set by leadership. You’ll be helping the team with all mechanics of learning and development such as project management, implementation, systems support, content development and vendor management.

Management of various systems (Learning Management Systems, Google Apps, Learner Evaluation Platforms)

Prepare target audience list and schedule necessary training that are to be held
Monitor participants registration and absence
Monitor Attendance and follow up with participants who did not show up for training
Communicate any special instructions via e-mail
Work with Development Consultants to identify Target audience and create group in LMS
Generate report to ensure completions of learning objects, attendance and non-attendance
Gmeet and Webex setup for physical and virtual classroom sessions

Comms and advertisements

Send out communications to target audience - invitations for training, joining instruction, any special instruction from instructors
Create and update Shared Drives - (Admin Files) setting out all the resources and requirements of the learning event
Draft and send out comms for training (familiar with Canva, MailChip, Microsoft PowerPoint)

Stakeholder Management

Source & book venue for training (can be internal or external venue)
Coordinate printing of materials and props if any
Coordinate Set-up of room (ensure materials, AV, stationery and other request by trainers are ready)
Manage budget for the training
Work with multiple Development Consultants (i.e. L&D training managers) or instructor to understand the requirements of different learning solution sets
Coordinate with the Logistic teams, MIS, Facilities & Services (F&S) and other relevant party to ensure execution of all requirements of the learning solution
Work with PM team to source for vendors, training or event venues and catering

Learner Management

Respond to queries from learners about the learning objects
Cost allocation (expenses that we have spent for the event)
Manage on MTM feedback completion rate by sending reminder to complete feedback form
Assign participant to the correct learning assignment (event, session, etc)

Team

Work closely with team members to ensure tasks are completed
be the backup for other coordinators who are on leave
work closely with Logistics to provide support for Development Consultant and Learners when necessary

Preferred skills