Customer Service Representative

To manage export and import bookings, communicate with agents, liners, co-loaders, and service provider

- To prepare shipping documents, import/export documentation – declaring and filing

- Monitoring the sailing schedule and freight rate to related departments.

- To liaise with shipping lines and customer on bookings and documentation matters

- To prepare invoice for every shipment

- To update in system and filling for routine orders

- Organize workflow to meet the time frame requirement.

- To handle the troubleshoot any issue related to shipping independently.

- Candidates must possess at least a SPM / higher Secondary / STPM.

- Min 1-2 year(s) working exp in a related field (forwarding/shipping)

- Fresh graduates are welcome to apply.

- Basic logistics knowledge or customs procedures would be a plus

- Computer literate (MS Excel & Ms Word)

- Outstanding communication & good writing in English & Malay

Preferences

Education level: SPM / O Level

Job languages: English, Bahasa Melayu