Logistics Operations

• Maintaining and managing relationships with logistics partners and FBS supplier accounts
• Provide professional and dedicated service to our Fulfill by Shopee partners to ensure good warehousing and last-mile standards
• Manage and reconcile all FBS supplier-warehouse disputes
• Push for assortment expansion to increase the share of daily orders for FBS shops
• Responsible for calculating and billing monthly service fees
• Understand internal data structure and data sources in order to assist in data pulling to facilitate data analysis needed to improve workflow and make informed decision
• Possess the ability to troubleshoot logistics-related issues and liaise with the technical team in resolving them

; JOB REQUIREMENTS:

• Bachelor’s degree or diploma in any related discipline with 1 to 2 years of experience in logistic operational role or stakeholder management role
• Adaptable, open-minded, and comfortable working with ambiguity and change. Able to manage multiple projects with competing priorities simultaneously
• Proficiency with Microsoft Excel is a must
• Experience in account management is a plus
• Good time management with the ability to work independently
• Meticulous and has an eye for details
• Excellent command of English, and the ability to converse fluently in other languages (eg: Malay, Chinese) will be an added advantage