Sales team Leader - Urgent Role

We are hiring an energetic Sales team Leader to join our awesome team at Concentrix in Kuala Lumpur Wilayah Persekutuan Kuala Lumpur
Growing your career as a Full Time Sales team Leader is a terrific opportunity to develop relevant skills.
If you are strong in leadership, planning and have the right initiative for the job, then apply for the position of Sales team Leader at Concentrix today!

Description Responsibilities•Directs and supervises sales Agents to achieve and exceed quota objectives•Assists in planning sales strategy and training•Motivates and leads sales behaviors and culture•Manage within operational guidelines at the team level to align with operational requirements of the business units both client & Supplier drivenBased on experience this minimum set of skills has been found successful for performing the Service:Diploma / Degree>5 yrs experience in BPO SalesMinimum 3years Team Lead experienceAdvanced English Proficiency on Verbal and Expert Level for ChatExperience in SFDC and Other CRM platform is an advantageWorked in highly measured sales environment. Contact Rate, ConversionTyping speed: 40 words per minSign off with Supplier Operations DirectorProven aptitude to understand and converse about consumer technologySoft skills –Selling aptitude, professionalism, customer service, telephone time managementAbility to demonstrate proficient selling techniques including discovery, closing and overcoming objectionsExcellent conversational English verbal communication, listening and comprehension skillsCompetencies and BehaviorsSales Effectiveness: successfully manages and coaches the Agent in the sales cycle including discovering customer needs, articulating & creating value, handling objections, providing customer solutions with cross sell and upsell opportunities based upon customer need, asking for the sale, presentation skillsMotivation: ability to motivate sales team with unique approaches in order to exceed sales goals.Conducts exploration activities with associates in an effort to maximize sales.Leadership: advocate for change, coaching and developing others, establishes plans, fosters teamwork, influences others, thinks strategicallySelling: Recognition of customer’s needs describes HP services and products to highlight our unique value addAbility to hold line with customers: uphold policy and proceduresIntegrity: honest & realistic communication of HP deliverables and timeframes.Business Fundamentals: constantly applies HP policies and procedures guidelines. Understands and operates within the guidelines given.Call Center fundamentals: knows the business and effectively organizes the sales team’s time and service level.Consistently delivers best-in class customer experience: advocates a customer-focused cultureIndividual Effectiveness: establishes effective and efficient procedures for getting the work done. Eliminates inefficiencies and roadblocks.Positions products and solutions appropriately to targeted customer segmentsActively pursues self-learning and self-developmentTeam Interaction: walking the aisles, double-jacking and performing live call monitoring in order to effectively develop associates.ResponsibilitiesDirects and supervises sales Agents to achieve and exceed quota objectivesAssists in planning sales strategy and trainingMotivates and leads sales behaviors and cultureManage within operational guidelines at the team level to align with operational requirements of the business units both client & Supplier drivenLocation:MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun RazakLanguage Requirements:EnglishTime Type:Full time2024-06-13

Benefits of working as a Sales team Leader in Kuala Lumpur Wilayah Persekutuan Kuala Lumpur:

● Learning opportunities
● Advancement opportunities
● Competitive salary