Account Management Executive, Sabah

Advertising, Business Development, Business Strategy, Data Analytics, Operations, Sales

Account & Relationship Management (Sales)

Full time

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GrabFood is the fastest growing startup within Grab and is growing rapidly towards becoming the region’s #1 provider of food delivery services, conquering a trillion dollar market in the most exciting region in the world.

Get to know the role: 

Manage a portfolio of key restaurants with a focus on building lasting relationships and increasing profitability/revenue. You will be responsible for maintaining existing relationships with merchants to drive growth for GrabFood. You will lead elements of business identification, partnerships, account management, and execution strategy. 

The day-to-day activities:

• Manage a portfolio of key accounts with a focus on building lasting relationships and increasing profitability/revenue
• Liaise with merchants for merchants funded promo program, merchant commission scheme, new products/features, etc
• Identify bottlenecks and potential issues related to merchant operations and the content management process, and deliver solutions to these issues
• Evaluate strategic and partnership opportunities, performing a broad range of quantitative and qualitative analyses
• Analyzing data and develop initiatives to increase revenues/profitability for your portfolio and make decisions that builds strong operational performance for your accounts
• Drive growth of key accounts, measured by deliveries and GMV
• Work across functions to tailor merchant specific needs (e.g. customized reporting, marketing support, integrations)
• Deliver business improvement projects to create value for both merchants and GrabFood 
• Drive operational excellence by working with the merchants and operations teams

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