Account Manager

• Act
  as the main point of contact for client inquiries, ensuring high levels of
  engagement and satisfaction.
  
• Build
  and maintain strong, long -term client relationships by understanding their
  business needs and objectives.
  
• Foster
  positive relationships with key stakeholders and executive sponsors.
  
• Serve
  as a trusted advisor, offering consultative advice and identifying new business
  opportunities.
  
• Explore
  opportunities to enhance services and upsell solutions to generate additional
  revenue from existing and potential clients.
  
• Develop
  tailored account plans and strategies to meet clients' specific goals and
  objectives.
  
• Stay
  informed about emerging technologies and market trends to maintain a
  competitive edge.
  
• Collaborate
  with internal teams, such as technical and marketing, to deliver optimal
  solutions.
  
• Effectively
  communicate the company’s solution offerings to clients and prospects.
  
• Monitor
  and report on account performance metrics to ensure targets are met or
  exceeded.
  
• Maintain
  accurate and timely records of client interactions, proposals, and revenue
  projections.
  

Requirements

·        At
least 5 years of experience in IT sales with a proven record of client
acquisition, retention, and growth, specializing in one or more of the
following areas:

o   Application -Related Solutions

o   Infrastructure/Network
Solutions/Virtualization/Managed Services

o   IT Security Management Solutions

·        Prior
experience in direct account management, preferably within the Financial
Services Industry (FSI) or large enterprise accounts.

·        Strong
organizational skills and meticulous attention to detail.

·        Self -motivated,
proactive, and goal -oriented, with excellent problem -solving abilities.

·        Proficiency
in both written and spoken English and Bahasa Malaysia.