Account Receivable - Credit Control

Accounts Receivable/Credit Control (Accounting)

*This role is eligible for monthly salary + performance-based commission .

Key Responsibilities

• Initiating collection activities for overdue payments, resolving disputes, and negotiating payment plans.
• Performing cash collection, proof of debt submission, AR financial reporting, and reconciliation.
• Evaluating and setting credit limits and terms for customers.
• Collaborating on credit applications and monitoring accounts receivable.
• Analyzing credit exposure and implementing strategies to minimize bad debt risks.
• Maintaining accurate records and generating performance reports.
• Providing customer service for credit and collection inquiries.
• Ensuring accurate reconciliation of accounts receivable with customers' accounts.
  
   

Qualifications & Skills:

• Proven track record in performing collection and account reconciliation.
• Excellent communication skills to effectively liaise with various internal and external stakeholders.
• Good negotiation skills and ability to think quickly in handling objections.
• Proficiency in Microsoft Excel is a must with a strong understanding of analyzing financial data.
• Ability to deal with sensitive and confidential information.

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia?

What's your expected monthly basic salary?

Which of the following Microsoft Office products are you experienced with?

Which of the following accounting tasks are you familiar with?

How many years of credit control experience do you have?

How much notice are you required to give your current employer?

How many years' experience do you have in the healthcare services industry?

Innoquest Pathology, formerly known as Gribbles Pathology, started operations in Malaysia in 1996 and is now the largest private provider of diagnostic laboratory services in the country. Headquartered in Petaling Jaya, we employ over 700 staff nationwide and have an established network of over 85 electronically-linked pathology facilities throughout Peninsular Malaysia, Sabah and Sarawak.

Currently, Innoquest Pathology performs over 4 million patient episodes per year. It provides multidisciplinary diagnostic testing to over 10,000 Medical Practitioners, Hospitals and Corporate Clients.

Supported by a deep bench of industry expertise and our groundbreaking technology, Innoquest is proud to serve clinicians, hospitals, medical centres and their patients through the deployment of advanced diagnostic testing methods and technology. Our extensive laboratory network offers a wide range of in-vitro diagnostic (“IVD”) tests across laboratory medicine to help detect diseases or conditions and monitor a person’s health.

Innoquest Pathology is Malaysia's ONLY multidisciplinary clinical laboratory to hold both College of American Pathology (CAP) and MS ISO15189 accreditations, reinforcing its best-in-class standards, services, and laboratory practices. Moving forward, this gives the diagnostics company a greater opportunity to strengthen its global presence as a centre of excellence in testing.

Innoquest Pathology, formerly known as Gribbles Pathology, started operations in Malaysia in 1996 and is now the largest private provider of diagnostic laboratory services in the country. Headquartered in Petaling Jaya, we employ over 700 staff nationwide and have an established network of over 85 electronically-linked pathology facilities throughout Peninsular Malaysia, Sabah and Sarawak.

Currently, Innoquest Pathology performs over 4 million patient episodes per year. It provides multidisciplinary diagnostic testing to over 10,000 Medical Practitioners, Hospitals and Corporate Clients.

Supported by a deep bench of industry expertise and our groundbreaking technology, Innoquest is proud to serve clinicians, hospitals, medical centres and their patients through the deployment of advanced diagnostic testing methods and technology. Our extensive laboratory network offers a wide range of in-vitro diagnostic (“IVD”) tests across laboratory medicine to help detect diseases or conditions and monitor a person’s health.

Innoquest Pathology is Malaysia's ONLY multidisciplinary clinical laboratory to hold both College of American Pathology (CAP) and MS ISO15189 accreditations, reinforcing its best-in-class standards, services, and laboratory practices. Moving forward, this gives the diagnostics company a greater opportunity to strengthen its global presence as a centre of excellence in testing.

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