Account Receivable - Credit Control - Start Immediately

*This role is eligible for performance-based commission.
 

What you’ll do:
Reporting to the Accounts Receivable Manager, you will assist in providing support in the areas of cash collection, proof of debt submission, resolving invoice disputes, AR financial reporting and any other similar activities.

You are required to liaise closely with customers and other functional teams such as the credit team, marketing team, billing team, customer master data, account payable or any other potential team to achieve task objective. Strong organization skills and analytical skills are necessary to ensure the collection status and documentation completeness, reporting preparation and exercise judgement within defined practices and policies to determine appropriate action.
 

In detail, you will:

• Evaluate, Establish and review the creditworthiness of new and existing customers and establish appropriate credit limits and terms.
• Collaborate with sales/marketing teams to review credit applications.
• Monitor accounts receivable reports and initiate collection activities for overdue payments.
• Communicate with customers to resolve payment disputes
• Negotiate payment plans
• Analyze credit exposure and implement strategies to minimize bad debt risks.
• Work with the credit team to establish and enforce credit policies.
• Maintain accurate records of credit evaluations and collection activities.
• Generate reports on credit and collection performance, identifying trends and areas for improvement.
• Provide excellent customer service while managing inquiries and concerns related to credit and collections.
• Collaborate with internal teams to address customer issues and disputes.
• To reconcile our accounts receivable with customers' accounts to minimize/avoid disputed invoices with customers' accounts.
• To monitor closely the performance and activities of debt collection and liaise with repossession agents to ensure proper management of account receivables
   

Qualifications & Skills:

• Minimum Diploma in Finance/Accounting/Business or any related fields
• Excellent verbal and written communication skills with the ability to provide effective customer service
• Good negotiation skills and able to think quickly in handling objections
• Proficiency in Microsoft Excel is a must with a strong understanding of analyzing financial data
• Ability to deal with sensitive and confidential information