Account Renewal Senior Manager - Innovative Company

We are looking for a resilient Account Renewal Senior Manager to join our experienced team at PolicyStreet in Bangsar South, Kuala Lumpur, Malaysia.
Growing your career as a on_site Account Renewal Senior Manager is an awesome opportunity to develop relevant skills.
If you are strong in critical thinking, persuasion and have the right work ethic for the job, then apply for the position of Account Renewal Senior Manager at PolicyStreet today!

ABOUT US:

PolicyStreet is a leading InsurTech group, specialising in innovative digital insurance solutions for businesses and consumers in Southeast Asia and Australia. With a network of over 40 providers, we offer a comprehensive range of products, including embedded insurance, customised employee benefits, financial advisory, and digital solutions – making insurance straightforward, for everyone. Through our regional group of companies, we serve more than 5 million customers with over US$ 4 billion in sum insured.


WHAT YOU’LL DO:

• Develop and maintain strong, long-lasting relationships with clients’ HR teams, senior managers, and other key stakeholders to ensure ongoing client satisfaction and loyalty.
• Oversee and ensure the successful and timely delivery of products and services to customers, meeting or exceeding their specifications and expectations.
• Conduct regular business review meetings and lead product knowledge training sessions to drive operational excellence and enhance the customer experience.
• Collaborate with financial advisor representatives to identify opportunities for insurance restructuring for potential clients.
• Lead and assist in servicing matters for both existing and new Employee Benefits (EB) clients, ensuring their needs are consistently met and exceeded.
• Identify and analyze selected market segments to develop strategies for various group products, ensuring alignment with market demands and opportunities.
• Lead, mentor, and manage a team of Account Renewal Leads, fostering a high-performance culture and providing guidance and support to ensure team members meet their targets and professional growth goals.
• Drive and monitor team performance to ensure employee targets are achieved in a timely manner, implementing corrective actions when necessary to maintain high standards of service and performance.
• Ensure all activities comply with BNM regulations and other relevant compliance requirements, maintaining the highest standards of integrity and accountability.
  

WHAT WE EXPECT OF YOU:

• Bachelor’s degree and minimum 7 years of working experience within the Malaysian insurance industry doing business development, brokering, managing sales and client interaction
• Have interest in using technology to build unique propositions for the Malaysian market, and improve insurance process efficiencies
• Self-motivated and able to work with minimum supervision
• Entrepreneurial, engaging and collaborative mindset

PERKS YOU’LL GET TO ENJOY WHILE WORKING HERE!

• Medical and Life insurance.
• A wide range of health benefits - including optical, dental, and physiotherapy.
• Opportunities for continuous and rapid growth as well as skills enhancement.
• Collaboration with a talented and youthful team that makes the work and learning a lot more fulfilling and fun.
• And a well stocked pantry!

Join Our Team in Shaping the Future of Insurance

As a homegrown startup that seeks to innovate how we use and think of insurance, we value teammates who think big, challenge the old ways, and take extreme ownership.

In PolicyStreet, we aim to do better, to serve people better. We are committed to pushing boundaries of innovation and to develop Purposeful and Simple insurance solutions for businesses and consumers, narrowing the protection gap and improving financial inclusivity in the region.

If you are driven to make change, keen to be at the forefront of insurance innovation, and grow with a team of talented and motivated people, we’d be just as excited to get to know you too!

Find out more about us via our website at www.policystreet.com.

At PolicyStreet, we uphold the principles of equal opportunity and embrace diversity. We are committed to a workplace free from discrimination based on race, religion, colour, gender, sexual orientation, age, marital status, veteran status, or disability status.

Benefits of working as a Account Renewal Senior Manager in Bangsar South, Kuala Lumpur, Malaysia:

● Unlimited Growth Potential
● Opportunities to grow
● Advantageous package