Admin Assistant - Start Immediately

• Performing administrative duties such as answering the phone, Make follow up calls, handles service appointments and providing basic information.
• Manage administrative and coordination support to the sales/service team.
• Partake in developing operational policies and procedures.
• Efficiently assess and resolve customer’s enquiries received by phone, e-mail, transferring issues to other functions where appropriate, ensuring robust follow-up & closure where necessary.
• Provide seamless front desk support.
• Plan and organized internal administration of the company.
• Prepare budget plan or financial report.
• Prepare purchase orders, invoices, debit notes, credit notes, order confirmations and others to suppliers and customers.
• Maintain and update sales and customer records.
• Support continuous improvement projects under GWM HQ.
• Act as escalation point for all client’s queries & feedback.
• Facilitate query resolution relating to vehicle orders.
• Assist colleagues whenever necessary, and other general administrative duties/tasks.
• Manage transactions with customers using cash or credit. 
• Oversee payment submissions and collections.
• Performs any other duties that may be delegated from Manager from time to time
  
   

Requirements

• Minimum SPM, Professional Cert and Diploma OR equivalent related experience.
• At least two (2) years of working experience in automotive would be an advantage.
• Fresh graduate are also encouraged to apply as training will be provided
• Must possess a valid driving license (Class D)
• Previous experience in sales admiration or similar role
• Must be hands on, details oriented and dedicated.
• Independent and able to work under pressure and multitasking environment.
• Ability to interact with all levels of people to address arising issues.
• Responsible, meticulous and possess good working attitude.
• Have knowledge in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook etc.)