Admin Cum Customer Service - Start Immediately

Key Responsibilities

• Maintaining files and records so they remain updated and easily accessible
• Undertake basic bookkeeping tasks and issue invoices, check using AutoCount Software System
• Maintain office supply inventories
• Serves customers by providing product and service information and resolving product and service problems.
• Answering the phone to take messages or redirecting call to appropriate colleagues.
• Collect relevant documents from customers
• Process customers’ application in a timely manner.
• Continuously maintain professionalism, confidentiality and integrity in all customer interactions and offer the best customer service experience by proactively, expeditiously and effectively solving customer issues to ensure customer satisfaction.