Administration (Medical Agency) - Join a Leading Company

Overview:
As an Office Administrator for our Medical Tourism Agency, you will play a pivotal role in ensuring the smooth operation of our office and providing essential administrative support to our team. You'll be responsible for managing office procedures, handling communications, and coordinating various tasks to support the efficient functioning of our agency.
 

Key Responsibilities:

Administrative Support:

• Manage day-to-day administrative tasks such as answering phones, responding to emails, and handling correspondence.
• Maintain office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies.

Client Coordination:

• Act as the primary point of contact for clients, addressing inquiries, scheduling appointments, and providing assistance as needed.
• Coordinate client appointments, including arranging transportation, accommodation, and medical appointments as per clients' requirements.

Documentation and Record-Keeping:

• Maintain accurate and up-to-date client records, ensuring confidentiality and compliance with data protection regulations.
• Prepare and process documentation such as contracts, consent forms, and medical records in accordance with agency procedures.

Financial Administration:

• Assist with billing and invoicing processes, including verifying expenses, generating invoices, and tracking payments.
• Coordinate with the finance department to ensure timely processing of payments and reconciliation of accounts.

Office Management:

• Oversee office operations, including managing office facilities, equipment maintenance, and coordinating with external vendors as needed.
• Organize and schedule meetings, appointments, and travel arrangements for staff members.

Team Support:

• Provide administrative support to team members, including assisting with presentations, reports, and other projects as required.
• Collaborate with colleagues to streamline office processes and improve efficiency.

Compliance and Regulations:

• Stay updated on relevant regulations and guidelines related to medical tourism, ensuring compliance with industry standards and legal requirements.
• Assist with the implementation of policies and procedures to ensure adherence to regulatory standards.

Qualifications:

• Proven experience in office administration or a similar role, preferably in the healthcare or tourism industry.
• Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
• Strong communication skills, both written and verbal, with a professional and friendly demeanor.
• Proficiency in office software applications (e.g., Microsoft Office Suite) and familiarity with office equipment.
• Attention to detail and accuracy in record-keeping and documentation.
• Ability to work independently with minimal supervision and collaborate effectively within a team.
• Knowledge of medical terminology and healthcare procedures is desirable but not essential.

This role offers an exciting opportunity to contribute to the growth and success of our medical tourism agency by providing essential administrative support and ensuring a positive experience for our clients. If you have a passion for organization, excellent communication skills, and a desire to make a difference in the field of healthcare, we'd love to hear from you.