Admin/Operations Assistant - Car Park Management (Operations) MA SEPANG

Job Description

POSITION GENERAL SUMMARY

To assist the department in providing an array of administrative and operational functions related to car park management.

ESSENTIAL POSITION FUNCTIONS

• Monitor Car Park Operations activities via CCTV surveillance.


• Attend to queries from new users pertaining to the PGTS (Parking Gate Ticket System).


• Assist the Shift Supervisor by informing the AOC, EOC, SOC, AVSEC, NMC, and other related units whenever problems arise.


• Inform the Shift Supervisor immediately if any field devices malfunction or break down.


• Monitor and focus CCTV cameras during the end-of-shift process and the refilling (top-up) of Automated Payment Stations (APS).


• Verify and confirm vehicle records whenever a lost, unreadable, or "back-out" chip coin is reported.


• Collect parking charge payments via cash or credit card.


• Gather and collect data for operational improvement programs or work.


• Assist in the preparation and submission of shift reports.


• Monitor entrance and exit stations for Block B.


• Conduct regular inspections across all levels of Block A and B, and report to the Shift Supervisor if unauthorized individuals are found loitering.


• Control traffic at the entrance or exit stations of Block B as required.


• Immediately block entrance or exit stations if a barrier arm falls off or fails to close.


• Perform inventory listings for vehicles parked overnight at Block B and pass the data to the Operations Assistant at CCTV for posting.


• Physically inspect vehicles when a lost, back-out, or unreadable chip coin incident occurs.


• Provide relief for the Operations Assistant at MPS B and the motorcycle counter whenever needed.


• Provide relief for the Operations Assistant at MPS C, CCTV, and Car Rental stations whenever needed.

Key Challenges

• Assist Executive related for operational and enforcement issues.        

Skills

• Passed good communication and interpersonal skills.


• Customer service oriented with pleasant personality.


• Good in both written and spoken Bahasa Malaysia and English.


• Self starter with minimal supervision


• Good communication skill


• Computer literate is added advantage

Relevant Industries

• Sijil Pelajaran Malaysia or Sijil Pelajaran Malaysia Vokasional holders are highly encouraged to apply.


• Candidates with 1–2 years of experience in Security Services, Hospitality, Retail, or Logistics are preferred.


• Background in Customer Service, Cashiering, or Property Management (specifically parking or building operations) is an added advantage.


• Fresh school leavers with a strong sense of responsibility, alertness, and a desire to learn are also highly encouraged to apply.

Education

Sijil Pelajaran Malaysia with:

• Credit in Bahasa Melayu


• Passed in English


• Passed in Mathematics

OR

Sijil Pelajaran Malaysia Vokasional:

• Credit in Bahasa Melayu (Code 1104)


• PNGKA: >2.5 

Additional Information

Open for Malaysian citizens only.
Please be reminded that only online applications will be entertained.
Applications should reach us by 20 February 2026.
Only the shortlisted will be notified.