Admin/Operations Assistant - Cargo Management (Billing)

Job Description

POSITION GENERAL SUMMARY

• To perform the functions which are related to FCZ /DFTZ finance, billing, and credit control.

ESSENTIAL POSITION FUNCTIONS

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  To assist Executive and Officer in Credit Control Management process.

  
  


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  To assist finance in creating/updating new/existing customer account detail (company name, address, account number, etc)

  
  


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  To create sales order through SAP system from eFCZ system.

  
  


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  Responsible to collect, print, sort and post all bills issued by Finance Department to customer and compiling the supporting billing documents from eFCZ billing

  
  


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  Checking inquiry by customers (credit/debit note and dispute bills).

  
  


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  To update total bills and collection on monthly basis

  
  


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  Responsible to update & submit payment from customer to Finance Division

  
  


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  To perform other task as and when directed by superiors. 
  
   

  
  

Key Challenges

•  To ensure the compliance of service standard in issuance of bills and credit control management.         

Skills

• A self-starter with strong interpersonal skills who can communicate effectively in a multi-cultural environment


• A team player who can build positive relations at all levels.


• Customer Service Oriented 

Relevant Industries

• Experience:
  
  
  
  • Prior working experience in a Free Commercial Zone (FCZ), Freight Forwarding, Logistics, or Warehouse Administration is highly preferred / an advantage.
  
  
  • Practical exposure to billing processes, data entry, or credit control administration.
  
  
  
  

• Skills & Competencies:
  
  
  
  • Computer literate (proficient in Microsoft Office – Word, PowerPoint, & Excel).
  
  
  • Good numerical accuracy, strong attention to detail, and willingness to learn operational systems (SAP, eFCZ).
  
  
  
  

Education

• Sijil Pelajaran Malaysia with:
  
  
  
  • Credit in Bahasa Melayu
  
  
  • Passed in English
  
  
  • Passed in Mathematics
  
  
  
  

OR

• Sijil Pelajaran Malaysia Vokasional:
  
  
  
  • Credit in Bahasa Melayu (Code 1104)
  
  
  • PNGKA: >2.5
  
  
  
  

Notes: Please attach your SPM or SVM Certificates

Additional Information

Open for Malaysian citizens only.

Please be reminded that only online applications will be entertained.

Applications should reach us by 7 August 2026.

Only the shortlisted applicants will be notified.