Aftermarket Sales Manager - APAC

Account & Relationship Management (Sales)

Our client is a leading international company that designs and manufactures innovative and high-quality automation machineries for Fast Moving Consumer Goods, Food and Beverage, and Healthcare industries. They are committed to delivering cutting-edge solutions and exceptional service to customers, ensuring their operational success and satisfaction. To support the growth strategy our client is hiring:

Aftermarket Sales Manager - APAC

 (Based in Malaysia)

ORGANISATION:

You will be reporting to the Service team leader (APAC) and will be based in Malaysia. We are seeking a dynamic and experienced Aftermarket Sales Engineer to lead our customer outreach efforts in the Singapore and APAC region. The successful candidate will be responsible for selling and promoting all aftermarket service activities, with a strong focus on additional equipment and upgrades for installed machinery in the region. This role involves managing ongoing upgrade projects, maintaining close contact with key customers, and promoting long-term service support agreements.

YOUR RESPONSIBILITIES:

• Implement marketing programs and sales pitch to increase the spare parts and services sales revenue. 
• Identify and pursue aftermarket sales opportunities in the APAC region, including equipment upgrades and additional services.
• Develop and maintain strong relationships with key customers through regular onsite visits and online communication.
• Promote long-term service support agreements and other aftermarket opportunities to enhance customer loyalty and revenue streams.
• Collaborate with internal service and sales teams to process and handle opportunities effectively, ensuring seamless coordination and 
• execution.
• Support and advice service and sales team in how to position spare parts offering and services offering.
• Develop strategies for efficient inventory management, parts sales and services agreements. 
• Operationally, implement sales forecasts for the Spare Parts and after sales business and optimize inventory-carrying cost. 
• Manage the entire project lifecycle, from initial inquiry to project completion, ensuring timely delivery and customer satisfaction. Support the project delivery team following contract award. 
• Update customer related calls, visits, and part and service sales related activities in company CRM system.
• Facilitate internal technical and commercial bid review and support the management team to maximise potential to win the business post bidding. 

YOUR PROFILE:

• Degree in Engineering (Mechatronics, Mechanical, Electrical, or Industrial). 
• Proven experience of 4 to 8 years in aftermarket sales within the industrial automation or packaging machinery or capital equipment industry.
• Experience in packaging machinery (preferably food, beverage, or pharmaceutical packaging) or related industrial machinery sector is preferred. 
• Excellent sales and customer service skills with a proven ability to discuss technical products and services to various stakeholders.
• Strong understanding of aftermarket service activities, including retrofits, modifications, equipment upgrades and long-term service agreements.
• Self-motivated and results-oriented, with a demonstrated track record of meeting sales targets and project deadlines.
• Socially confident, proactively able to build relationships with customers to explore opportunities for sales.
• Analytical and good in visualizing clients’ requirements and coming up with solutions.
• Comfortable with travelling to customer sites across APAC region. 
• Excellent communication and presentation skills.

THE OFFER:

• Join a leading international company in industrial automation machinery sector. 
• Excellent opportunity to get regional exposure to diverse client base in Asia-Pacific.
• Grow your career and skills and benefit from significant international exposure.

Please apply with an updated resume. All applications will be treated as strictly confidential.

Comaea Consulting Pte. Ltd.

EA Licence No: 15C7642/ Reg No: R1109869

Company information

Registration No.

201407269R

Your application will include the following questions:

What's your expected monthly basic salary?

Do you have experience in a sales role?

Do you have customer service experience?

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