This role supports the implementation and management of AI and analytics platforms, overseeing MLOps processes, including statistical analysis and model evaluation.
Involved in the evaluation and integration of third-party AI solutions, ensuring compliance with organizational standards and AI governance frameworks. A key aspect of the role involves developing and/or integrating generative AI solutions, such as chatbots and agents, to enhance automation and user interaction.
Responsibilities & Duties
Support the implementation and enhancement of the AI and analytics platform, including infrastructure-as-code setup and automation using Terraform or AWS CDK. Ensure alignment with existing cloud architecture and data infrastructure.
Manage the full lifecycle of AI/ML models using the established platform—covering pre-trained model importation (if applicable), training, evaluation, deployment, monitoring, inference execution, and integration of outputs into downstream applications and automation workflows.
Involve in the end-to-end vendor evaluation and procurement process (e.g., RFI, RFP, vendor selection, due diligence) to Implement and adapt third-party AI solutions and assets within the GIMB local environment, ensuring alignment with organizational architectural principles, established AI governance frameworks, and relevant technical standards.
Collaborate with data engineers, business analysts, and stakeholders to understand requirements, and integrate AI model outputs into business processes and reporting applications.
Support the implementation of AI governance framework to ensure that AI solutions adhere to ethical standards, data privacy regulations, model explainability, and responsible AI practices.
Lead the development and implementation of ground truth datasets and labeling processes to ensure high-quality data for training, evaluating, and monitoring AI/ML models, including the compilation of performance metrics and statistical analysis to drive model improvement and business insights.
Qualifications & Skills
Bachelor’s degree or above in Data Science, Computer Science, Statistics, Mathematics, or a related field
4 years and above in AI/ML engineering, data science or related fields
Proficiency in Python and ML frameworks/algorithms (e.g., scikit-learn, XGBoost, PyTorch, TensorFlow, Langchain)
Proficiency in generative AI and LLM-related techniques (e.g., natural language processing, model fine-tuning) with familiarity in LangChain, LlamaIndex, or other LLM handling frameworks.
Expertise in designing and deploying solutions on AWS or other cloud platforms
Understanding of MLOps concepts (CI/CD and statistical monitoring)
Familiarity with event-driven and serverless architectures (AWS Lambda/Fargate)
About Encora Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
As Encora Inc. expands its footprint in Latin America, its acquisition of Nearsoft provides our clients with a unique chance to Nearshore on a global scale.
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