AI-Native Business Analyst - Insurance Domain (Malaysia) - 7+ Years

•   Skill : Claude Business Analyst
• ·Work Location : Malaysia
• ·ExP Level : 7+ Yrs

ROLE OVERVIEW

Seeking an AI-native Business Analyst to join the delivery team. This is not a conventional BA role. You will operate at the intersection of insurance domain knowledge, product strategy, and AI-accelerated analysis — using Claude as your primary productivity and delivery tool from day one.

You will be responsible for translating complex business requirements into precise, actionable artefacts — user stories, PRDs, process maps, and acceptance criteria — at a pace and quality that only AI-augmented analysts can sustain.

MANDATORY QUALIFICATIONS

•        5+ years of BA experience in complex software delivery programmes

•        Proven, daily hands-on use of Claude or equivalent LLMs as a core delivery tool — not experimental or occasional

•        Demonstrated ability to produce PRDs, user stories and process documentation at AI-accelerated pace

•        Deep insurance domain knowledge — P&C, commercial lines, distribution platforms, claims or billing

•        Experience working within regulated enterprise environments with strict compliance and security requirements

•        Strong stakeholder management — able to operate effectively with senior client business owners

•        Familiarity with Agile/Scrum delivery and milestone-gated programme structures

HIGHLY DESIRABLE

•        Experience on large-scale platform transition or lift-and-shift programmes

•        Exposure to Angular / .NET-based platforms or enterprise distribution systems (DuckCreek, System6, PAL)

•        Commercial lines insurance — mid-market underwriting or broker distribution experience

•        Knowledge transfer and documentation programme experience (key-person risk elimination)

•        Experience operating within Anthropic / Claude enterprise deployments in regulated networks

KEY RESPONSIBILITIES

•        Lead AI-assisted requirements discovery sessions — turning raw business input into structured user stories, epics and PRDs within hours using Claude

•        Produce and maintain living documentation that stays current with the codebase, not weeks behind it

•        Collaborate directly with Client Product Owners and stakeholders to validate business requirements and acceptance criteria

•        Facilitate and document stakeholder workshops, process walkthroughs and impact assessments

•        Translate complex insurance workflows (distribution, policy, claims, billing) into developer-ready specifications

•        Own acceptance criteria definition; work hand-in-hand with QA/QE to ensure traceability from story to test case

•        Contribute to the milestone-gated KT programme — capturing and documenting institutional knowledge from the incumbent team

•        Use Claude to perform gap analysis, regulatory impact assessments, and domain research at speed

•        Support process re-engineering work within the strict lift-and-shift constraint — identify efficiency gains without architectural re-platforming

•        Operate fully within client's network security perimeter; adhere to all SDLC and documentation governance standards

• ✈️ Employment Visa Sponsored
• 🛫 Flight Ticket Provided
• 🏨 Two Weeks Free Accommodation on arrival
• 🛡️ Group Insurance (medical + life coverage)
• 📈 Career growth & upskilling opportunities
• 🌏 Exposure to international banking projects