Airport Operation Officer - Energetic Workplace

Airport Operations Officer plays a crucial role in ensuring the smooth functioning of airport operations. Here are some key responsibilities typically associated with this position:

1. Monitoring Airport Operations : The Airport Operations Officer oversees various aspects of airport activities, including passengers and cargo operations. They monitor safety protocols, security measures, and compliance with regulations.
2. Training and Supervising Airport Personnel: The Airport Operations Officer trains and supervises ground handling agents, ensuring they follow established procedures. This includes training related to safety, security, and customer service.
3. Conducting Safety and Security Inspections: Regular inspections are conducted to identify potential hazards, security breaches, or operational issues. The officer ensures compliance with safety standards.
4. Providing Customer Service: Excellent customer service is essential. The Airport Operations Officer assists passengers, addresses inquiries, and resolves issues to create a positive airport experience.

Requirements:

1. Educational qualifications : prefer candidates with Diploma or a bachelor’s degree in aviation management, airport operations, or a related field. 
2. Coursework: Relevant coursework that cover topics such as aviation safety, airport management, air traffic control, and security.
3. Communication Skills: Strong Mandarin verbal and written communication skills are essential for coordinating with our HQ and various stakeholders, including air traffic control, passengers, and airport staff.
4. Problem-Solving Abilities: Airport operations officers must be adept at handling unexpected situations, resolving conflicts, and making quick decisions.
5. Attention to Detail: Ensuring safety and compliance requires meticulous attention to detail.